Donald Stephens Convention Center: Visitor Guide

Rosemont, Illinois · Convention Visitor Guide 2026

Donald E. Stephens Convention Center: Events, Parking, Hotels and Directions

Attending a trade show, fan convention, consumer expo or business conference near Chicago O’Hare? Plan your visit to the Donald E. Stephens Convention Center with official event dates, parking garage addresses, CTA Blue Line access, connected hotels, meeting hall information and a location map.

Rosemont Near O’Hare $20 Parking 2026 Events Free Pace Bus Skybridge Hotels Floor Plans
Visitor Essentials

Donald Stephens Convention Center: Address, Phone and Quick Facts

Official venue Donald E. Stephens Convention Center

Convention and conference venue in Rosemont.

Main visitor entrance 5555 N. River Road

Rosemont, Illinois 60018.

General telephone 847-692-2220

Venue and visitor inquiries.

Standard public parking $20 / 24 hours

No in-and-out privileges.

Exhibit facilities 840,000 sq ft

Venue-advertised flexible exhibition space.

Airport area Chicago O’Hare

Near ORD airport and Rosemont Blue Line station.

Quick answer: Donald E. Stephens Convention Center is at 5555 North River Road, Rosemont, IL 60018. The venue lists public parking at $20 per 24-hour period in its designated garages, with no re-entry privileges. It offers free basic Wi-Fi, several exhibition halls and convenient airport-area hotel access.

The convention center is operated by the Village of Rosemont and serves the greater Chicago region. It is a popular location for trade shows because it is close to Chicago O’Hare International Airport, major roads, public transit and hotels.

Avoid the wrong venue: Donald E. Stephens Convention Center is in Rosemont. McCormick Place, Chicago’s other major convention venue, is in the city of Chicago. They have different addresses, parking facilities and transit routes.
Official Donald E. Stephens Convention Center ↗ Venue information, upcoming shows and visitor resources.
Official Event Calendar

Donald E. Stephens Convention Center Events in 2026

The venue hosts trade conferences, consumer shows, collectors’ events, industry exhibitions and family-friendly public conventions. Below are selected upcoming events published on the official Rosemont calendar as of October 16, 2026.

Event dates Event Admission note
Oct 24–25 Chicago Women’s Expo Check public visitor ticket options.
Oct 24–25 Great Food Expo Check event ticket requirements.
Oct 26–28 Health Connect Partners Fall Conference Professional registration rules apply.
Oct 27–29 The Assembly Show Industry registration required as applicable.
Oct 27–29 SMTA International Check exhibitor and attendee credentials.
Nov 4 IFT Chicago Section Suppliers’ Night Check organizer registration.
Nov 7–8 Chicago Toy and Game Fair Public show in Hall F; tickets available from organizer.
Nov 16–17 PLMA Private Label Show Trade-only registration and exhibitor rules.
Nov 20–22 Chicago Sports Spectacular Consumer-event tickets and hours vary.
Nov 21–22 Muscle Car & Corvette Nationals Visitor ticket requirements apply.
Dec 4–6 Midwest FurFest Convention registration and event rules apply.
Dec 5–6 Krampus Bazaar / World Oddities Expo Check official event admission and timing.

Dates above reflect the official event calendar. Events, hours, admission policies and hall assignments can change without notice.

Parking and tickets are separate: Paying for the parking garage does not include convention admission. Some events are public ticketed shows, while others require professional credentials or invitation-only registration.

How to buy the correct event ticket

Find your show on the official calendar.

Match the event name and dates to your intended visit.

Open the individual event page.

Follow the organizer website linked by the venue.

Check admission eligibility and prices.

Review age categories, tickets, trade credentials or registration.

Save your hall and admission time.

Locate the correct entrance and registration process.

Keep your confirmation ready.

Use the official barcode, ticket or badge collection instructions.

Official 2026 and 2027 Event Calendar ↗ Browse current event dates and organizer details.
Garage Directions and Rates

Donald E. Stephens Convention Center Parking: Cost and Locations

The venue identifies two official public parking garages serving convention visitors. Both use the published $20 per 24-hour period rate, without in-and-out privileges. Rates are subject to change.

Convention parking garage 1

William Street Parking Garage

9500 Williams Street

Rosemont, IL 60018. A useful parking choice for convention attendees following the venue’s garage directions.

Convention parking garage 2

East Parking Garage

9221 Bryn Mawr Avenue

Rosemont, IL 60018. A separate public garage for venue visitors. Use the correct entrance in your navigation.

Parking detail Official visitor guidance
Standard published price $20 for a 24-hour period.
Re-entry No in-and-out privileges.
Parking addresses 9500 Williams St or 9221 Bryn Mawr Ave.
Accessible parking Confirm designated spaces and accessible route at your chosen garage.
Oversized vehicles Check clearance and vehicle restrictions before arrival.
Event ticket Not included in the parking charge.

Parking costs for common visits

One 24-hour period $20

One parking session under the published rate.

Two chargeable periods $40

Illustrative total before any rate changes.

Three chargeable periods $60

Illustrative total; re-entry is not included.

Do not assume unlimited re-entry: A $20 parking session does not allow you to leave the garage and re-enter for free. If you drive to a restaurant or hotel between sessions, you may need to purchase another parking session.

Parking arrival steps

Choose the correct garage.

Use 9500 Williams Street or 9221 Bryn Mawr Avenue instead of entering only the venue address.

Check for event-specific instructions.

Large shows may designate preferred parking approaches or entrance directions.

Confirm the posted price.

The venue’s published $20 rate is subject to change.

Remember your parking location.

Save the level, garage and route to your event entrance.

Keep your ticket or payment confirmation.

Follow exit instructions and do not assume free re-entry.

Official Parking, Directions and Visitor Information ↗ Check both garages, the current rate, rideshare drop-off and transport options.

Convention parking versus Parkway Bank Park parking

The nearby Parkway Bank Park entertainment district has its own parking garage and validation policies. Parking there is not automatically equivalent to convention center parking.

Parkway Bank Park garage: The entertainment district advertises free garage parking with validation from participating Parkway Bank Park venues; without validation, its standard published charge is $20 per 24-hour period. Those policies are not a promise of free convention parking.
Official Parkway Bank Park parking rules ↗
Venue Layout and Floor Plans

Donald E. Stephens Convention Center Exhibit Halls and Meeting Rooms

The convention complex offers large flexible exhibition areas, conference rooms, registration space and banquet facilities. The official venue lists 840,000 square feet of exhibit space and six exhibition halls.

Exhibition halls 6

Flexible spaces for different trade-show layouts.

Continuous exhibition area 250,000 sq ft

Suitable for a large unified exhibit layout.

Conference rooms Up to 50

Configurations depend on the event setup.

Facility What to know
Exhibition halls Six halls with flexible floor arrangements and organizer-assigned hall letters.
Main continuous area 250,000-square-foot space supporting major trade shows.
Registration lobby Approximately 30,000 square feet.
Conference center Meeting rooms and ballroom functions for conferences and banquets.
Exhibit hall ceiling heights Published range of approximately 16–26 feet.
Freight access Seven drive-in doors and sixteen depressed docks.
Skybridge network Connections with nearby hotel and parking areas.

How to locate your hall

Find your event’s hall designation.

Look for the hall letter, ballroom or meeting room in your ticket or conference agenda.

Review the correct event floor plan.

Large trade shows sometimes divide the exhibit area differently, so a show-specific map is valuable.

Enter through the instructed entrance.

The main public address is 5555 North River Road.

Use venue signage or concierge assistance.

The main lobby concierge can help with show information and directions.

Trade-show planning tip: If your ticket indicates Hall F, Hall G or a specific conference level, use your organizer’s latest floor plan. The event configuration can differ from a generic building map.
Official DES Facility, Hall and Floor Plan Information ↗ Review exhibit facilities, skybridges, meeting arrangements and venue services.
Stay Close to Your Event

Hotels Near Donald E. Stephens Convention Center

Rosemont has many hotels serving both O’Hare Airport and convention visitors. Several properties are within walking distance, while some have protected pedestrian or skybridge connections.

Hilton Rosemont/Chicago O’Hare

Located at 5550 North River Road, directly beside the convention center. A strong option for visitors prioritizing a short, sheltered route to events.

Embassy Suites Chicago O’Hare Rosemont

Located at 5500 North River Road. Offers suite-style accommodation and a convenient convention-district location.

Hyatt Regency O’Hare Chicago

Located at 9300 West Bryn Mawr Avenue. A large full-service meeting hotel with a skybridge connection to the convention complex.

DoubleTree Chicago O’Hare Rosemont

Located at 5460 North River Road. Another nearby hotel suitable for conference trips and airport connections.

Hotel choice: For an early registration time or a multi-day trade show, a hotel within the Rosemont convention district can save travel time. Check whether the exact pedestrian bridge you intend to use is available during your event.

Before booking a convention hotel

  • Check for the event organizer’s contracted room block.
  • Compare total room rates including taxes and parking.
  • Confirm whether breakfast is included.
  • Check airport shuttle hours and pickup procedures.
  • Ask whether a skybridge serves your hotel and event entrance.
  • Review accessibility and room layout needs.
  • Check cancellation deadlines before paying.
  • Confirm the hotel is in Rosemont, not downtown Chicago.
Official Rosemont Convention District Hotel Resources ↗ Open the venue’s Where to Sleep section to review nearby accommodation.
Airport and Public Transportation

Getting to Donald E. Stephens Convention Center from O’Hare

The venue is approximately five minutes from Chicago O’Hare International Airport by road under favorable conditions. Airport travel times vary with terminal, traffic and transportation method.

CTA Blue Line

Take Chicago’s Blue Line to Rosemont station, then continue using the free Pace 811 circulator or another suitable local connection.

Pace Route 811

This free Rosemont Entertainment Circulator connects Rosemont Transit Center, the convention center, Fashion Outlets, Parkway Bank Park and other stops.

Taxi or rideshare

Use the main circular drive at 5555 North River Road for the venue’s designated passenger pickup and drop-off.

Airport hotel shuttle

Some Rosemont hotels provide O’Hare shuttle service. These are hotel-specific amenities, not a universal convention center shuttle.

Free Route 811 published service hours

Day Venue-listed schedule
Monday–Thursday7:30 AM–midnight
Friday–Saturday8:30 AM–3 AM
Sunday10 AM–9:30 PM

These are the operating windows published by the venue. Check Pace for the exact stop, departure time and holiday changes. Route 811 is listed as free service.

O’Hare airport to convention center: step by step

Locate the CTA Blue Line airport station.

Follow official airport transport signs and check train operating information.

Ride toward Rosemont.

Confirm the direction and get off at Rosemont station.

Find the Pace 811 stop at Rosemont Transit Center.

Check the current timetable and whether your arrival is within the service window.

Exit at Donald E. Stephens Convention Center.

Follow posted pedestrian signs to the appropriate entrance.

Proceed to show registration.

Have your event ticket, badge or registration confirmation ready.

Late arrival planning: Do not assume the free circulator operates continuously overnight. If your flight lands outside Route 811 service hours, arrange an alternative transfer and confirm the fare.
Official Pace Route 811 Map and Live Service ↗ Check stop locations, hours, holiday operation and service alerts. Official CTA Blue Line Schedules ↗ Plan airport and downtown Chicago rail travel.
Food and Visitor Amenities

Restaurants, Free Wi-Fi and Services Inside DES Convention Center

The facility offers permanent concessions, a restaurant, lobby food and beverage options, basic guest Wi-Fi and additional visitor services. Opening times may depend on the show schedule.

Service Where or how it works
Great Expoteria Cafeteria-style restaurant on the north side; access near Bryn Mawr Avenue or Hall B.
Bist-Rose Lobby Bar Near the convention center’s main lobby entrance.
Starbucks Located in the main lobby.
Free basic Wi-Fi Public areas, meeting rooms, ballrooms and designated exhibit-floor spaces.
Concierge Main lobby visitor information desk.
Coat check Available at many shows; location and operation depend on event.
ATMs Three units in designated facility areas.
Water fountains Located throughout the convention center.
Free Wi-Fi distinction: Basic guest connectivity is advertised, but exhibitors needing reliable high-bandwidth internet for sales, streaming or demonstrations should request a dedicated service through approved venue providers.

Where to eat after your event

Parkway Bank Park is a nearby entertainment district with restaurants and attractions. The area’s Show Your Badge program offers participating dining discounts to eligible convention visitors.

Official visitor dining and Show Your Badge information ↗
Map and Directions

Donald E. Stephens Convention Center Rosemont Map

Use 5555 North River Road, Rosemont, Illinois 60018 for the main convention center entrance. Drivers who are parking should navigate to their chosen garage instead.

The embedded map marks the venue’s main entrance. William Street and East parking garages have different addresses.

Rosemont CTA Blue Line station

Rail connection toward Chicago O’Hare and downtown Chicago, with the free Pace 811 circulator.

Fashion Outlets of Chicago

Large shopping destination in the Rosemont district, also served by the circulator.

Parkway Bank Park

Dining and entertainment area near the convention center, with its own parking rules.

Rosemont Theatre

A separate live entertainment venue. Its event ticketing and parking may differ from convention center shows.

Navigation reminder: The convention center’s administrative mailing address is 9301 West Bryn Mawr Avenue. Do not confuse that office address with the main visitor entrance at 5555 North River Road.
Official entrance address and contact information ↗
Accessibility and Safety

Accessible Parking, Mobility Assistance and Event Rules

The Donald E. Stephens Convention Center provides guest access across public exhibition and meeting facilities. Mobility needs and event-specific arrangements should be confirmed before arrival.

Parking and arrival

  • Ask about accessible spaces at your chosen garage.
  • Confirm the step-free route to your entrance.
  • Use designated passenger drop-off areas.
  • Check any vehicle clearance or ramp restrictions.

Inside the event

  • Confirm wheelchair and mobility assistance in advance.
  • Identify the accessible route to your assigned hall.
  • Contact your event organizer about accommodations.
  • Follow venue security and posted event policies.

How to request wheelchair assistance

Open the official Attend page.

Find the request wheelchair option in the general visitor section.

Review the request process.

Follow the current vendor or venue instructions shown.

Coordinate any special accommodation with the organizer.

Event registration, seating, sign-language interpreting and similar services may be organizer-managed.

Contact: For accessibility or arrival questions, call 847-692-2220 or use the venue contact page. Do not assume a wheelchair or scooter will be available without a request.
Official visitor accessibility and wheelchair request ↗
For Exhibitors and Planners

Trade Show Setup, Freight and Meeting Space at DES Center

The venue supports large industry exhibitions with loading docks, exhibit utilities, meeting spaces, event catering and on-site exposition services.

Exhibitor preparation

  • Verify your hall and booth number.
  • Read the event’s exhibitor service manual.
  • Confirm loading dock and move-in schedules.
  • Order power and internet in advance.
  • Check equipment and display restrictions.
  • Save the freight contractor’s information.

Meeting planner preparation

  • Confirm attendee capacity and hall configuration.
  • Request current room layouts.
  • Review catering and production requirements.
  • Plan registration and wayfinding.
  • Arrange accessible attendee services.
  • Compare nearby hotel room blocks.
Freight versus attendee entrance: Exhibitor freight deliveries must follow the organizer’s authorized loading and contractor instructions. Do not direct booth shipments to the main visitor entrance.

The venue lists Rosemont Exposition Services for event equipment and show services at 847-696-2208. For general venue and sales inquiries, call 847-692-2220.

Official Exhibition Facilities and Services ↗ Review halls, electrical capacity, loading doors and meeting facilities.
Before You Leave

Donald E. Stephens Convention Center Event-Day Checklist

When Action
Before purchasing admission Confirm date, ticket category and eligibility.
Before booking a hotel Check convention room blocks and walking connections.
Day before your event Save the assigned hall and check the show’s official schedule.
Before driving Select the William Street or East parking garage.
Before taking transit Check CTA Blue Line and Pace 811 schedules.
At the venue Locate event registration before walking to your session.
Before leaving the parking garage Remember that re-entry privileges are not included.
Best first-visit strategy: Save four things before leaving: your event ticket, assigned hall, the correct garage or transit stop, and the main venue address. This prevents most common Rosemont convention arrival problems.
Frequently Asked Questions

10 Donald E. Stephens Convention Center FAQs

1. Where is Donald E. Stephens Convention Center located?

The main visitor entrance is at 5555 North River Road, Rosemont, Illinois 60018, near Chicago O’Hare Airport.

2. How much is parking at Donald E. Stephens Convention Center?

The official venue lists public parking at $20 per 24-hour period, subject to change. In-and-out privileges are not included.

3. What are the convention center parking garage addresses?

The William Street Parking Garage is at 9500 Williams Street, and the East Parking Garage is at 9221 Bryn Mawr Avenue, both in Rosemont, IL 60018.

4. Is Donald E. Stephens Convention Center in downtown Chicago?

No. It is in Rosemont near O’Hare Airport. McCormick Place is a separate convention venue in Chicago.

5. How do I get there from Chicago O’Hare Airport?

Use CTA Blue Line rail to Rosemont station and connect with the free Pace Route 811 circulator, or arrange a taxi or rideshare to 5555 North River Road.

6. Is there a free shuttle to the convention center?

Pace Route 811 is a free Rosemont circulator serving Rosemont Transit Center, the convention center and nearby destinations. Check the current operating schedule.

7. Does the convention center have free Wi-Fi?

Yes. The venue advertises basic complimentary Wi-Fi in public spaces, meeting rooms, ballrooms and designated exhibit-floor areas. Specialized exhibitor internet is separate.

8. Which hotels are close to Donald E. Stephens Convention Center?

Nearby hotels include Hilton Rosemont/Chicago O’Hare, Embassy Suites Chicago O’Hare Rosemont, Hyatt Regency O’Hare Chicago and DoubleTree Chicago O’Hare Rosemont. Some offer skybridge connections.

9. Where can I find Donald E. Stephens Convention Center events?

The official Rosemont convention center calendar lists upcoming shows, event dates and links to organizers. Ticket requirements depend on each individual event.

10. Does convention center parking include event tickets?

No. Garage parking and event admission are separate purchases. Your show organizer determines the ticket price, registration requirements and event entry rules.

Official Visitor Resources

Donald E. Stephens Convention Center Maps, Parking and Event Links

Official convention center

Venue address, facilities, show information and visitor planning.

Official Rosemont convention website ↗

Current event calendar

Find show dates, public admission information and organizer links.

Browse upcoming DES events ↗

Parking and directions

Both official parking garages, rideshare entrance and circulator.

Parking and visitor access ↗

Hall layouts and convention services

Exhibit hall arrangements, food, free basic Wi-Fi and skybridges.

Official facility information ↗

Free Pace Route 811

Transit center connection, route map, live tracking and timetables.

Pace circulator schedule ↗

Convention center contact

General inquiries, venue administration and event contact information.

Official DES contact page ↗