Duluth Entertainment Convention Center: Parking, Events, Entrances & Seating
Attending a concert, hockey game, conference, trade show or waterfront event at the DECC? Find the correct entrance, current $10 parking rules, venue-specific bag restrictions, ticket-office hours, accessible facilities, skywalk directions and convention room capacities before arriving.
DECC Duluth: Essential Visitor Information
The Duluth Entertainment Convention Center, commonly known as the DECC, is a multipurpose complex on the Lake Superior waterfront in downtown Duluth, Minnesota. It combines concert and sporting arenas, convention facilities, ballrooms, meeting rooms and exhibition spaces within one campus.
Duluth, MN 55802
Same-day re-entry valid until midnight
Surface lot and parking ramp combined
Concerts, hockey, expos and conferences have separate schedules
DECC Duluth Parking: Fees, Re-Entry, Ramp & Overnight Parking
The DECC’s published standard parking rate is $10 per vehicle for a daily pass. Unlike some convention centers that charge again every time a vehicle leaves, the DECC provides a same-day re-entry ticket valid until midnight.
Purchase from the parking booth.
Keep your daily parking ticket.
Check tall vehicles before entry.
Parking rules explained
| Parking Type | Official Rule | Visitor Tip |
|---|---|---|
| Standard daily parking | $10 per vehicle | Obtain the daily ticket at the parking booth. |
| Same-day re-entry | Permitted until midnight with a valid ticket | Do not discard the ticket when leaving. |
| Overnight car parking | Permitted at $10 per space per day | Pay for the complete stay upon arrival. |
| Ramp clearance | 8 feet 2 inches | Measure rooftop equipment or cargo racks. |
| Parking capacity | Approximately 1,800 vehicles | Arrive early during major events. |
| RV parking | First-come, first-served; separate RV rates | No reservations accepted by DECC. |
| Accessible parking | Surface lot and ramp locations | Choose the closest entrance for your event. |
| Monthly daytime parking | 2026 rate starts at $70 per vehicle/month | Different rules from regular event parking. |
Parking cost examples
| Parking Duration | Standard Vehicle Example | Condition |
|---|---|---|
| One day | $10 | Daily ticket valid to midnight |
| Two days | $20 | Pay for the complete stay upon arrival |
| Three days | $30 | Standard vehicle occupying one space |
| Four days | $40 | Subject to venue parking rules |
Accessible parking locations
- Entrance B: Surface lot near City Side Convention Center.
- Entrance E: Surface lot near AMSOIL Arena.
- Parking ramp: Accessible spaces on every level.
- Ramp elevator: Northeast corner, serving the ground floor and third-level skywalk.
How to park for a DECC event
Find AMSOIL Arena, Symphony Hall, DECC Arena or the correct convention space on your ticket.
Use 350 Harbor Drive, Duluth, MN 55802.
Follow current signs and directions from attendants.
Obtain the ticket and keep it if you might leave and return before midnight.
Use your event entrance or the ramp skywalk connection where appropriate.
Official Parking Information
Check DECC parking fees, RV policies, accessible spaces and monthly passes →
Parking office: 218-722-5573
Email: parkingadmin@decc.org
Which DECC Venue Is Your Event In?
The DECC campus contains several distinct facilities. Knowing the venue name is often more important than simply knowing the street address.
AMSOIL Arena
Major sports and entertainment arena hosting University of Minnesota Duluth hockey, concerts and other productions.
Key entrance: Door E or parking ramp skywalk.Symphony Hall
Performing arts venue used for concerts, orchestral programs, stage productions and other seated events.
Planning tip: Use the Symphony Hall seating chart for your specific show.DECC Arena
Original arena facility used for exhibitions, community programming, skating events, sports and other gatherings.
Planning tip: Do not confuse it with AMSOIL Arena.City Side Convention Center
Large ballroom, exhibition and meeting facilities including Lake Superior Ballroom and Edmund Fitzgerald Exhibit Hall.
Key location: City-side convention campus and skywalk routes.Harbor Side Convention Center
Meeting rooms and ballroom overlooking Lake Superior, Canal Park and the Aerial Lift Bridge.
Key entrance: Harbor Side Entrance D.Pioneer Hall & Other Exhibit Spaces
Additional exhibition and multipurpose areas used for events and convention layouts.
Planning tip: Check the organizer’s floor plan for exact access.DECC Address, Driving Directions & Waterfront Map
350 Harbor Drive, Duluth, MN 55802
The DECC sits along the waterfront next to downtown Duluth and the Canal Park district, south of the main downtown street grid and near Interstate 35.
Driving approaches
| Starting Area | General Route | Practical Advice |
|---|---|---|
| Minneapolis–St. Paul | Travel north toward Duluth using I-35. | Allow for winter weather and downtown exits. |
| Superior, Wisconsin | Cross into Duluth using the appropriate bridge and follow downtown waterfront directions. | Check bridge and road conditions. |
| North Shore / Two Harbors | Approach Duluth using the Highway 61 corridor. | Use current navigation to reach Harbor Drive. |
| Duluth International Airport | Travel south from the airport toward downtown. | Arrange transportation if you will not have a vehicle. |
| Downtown Duluth | Use posted routes toward Harbor Drive and the DECC. | Walking or the skywalk system may be convenient. |
Duluth Skywalk: Downtown Hotels, Parking Ramp & DECC Access
The Duluth Skywalk System provides climate-controlled pedestrian connections across parts of downtown. The network extends over I-35 toward the DECC campus, helping visitors move between downtown buildings, parking areas and waterfront venues.
Indoor pedestrian connections across downtown.
Elevator connects to the ramp’s skywalk level.
Useful during colder weather and rain.
How to use the skywalk
Find the nearest accessible skywalk entrance.
The skywalk network and individual building access points may have different hours.
Use the connected pedestrian route over I-35 where available.
Some event-specific routes and security points may differ from the general convention access.
DECC Duluth Tickets, Box Office Hours & Event Calendar
DECC tickets are sold through the official venue ticket office or authorized event ticketing providers. Most entertainment events use Ticketmaster, although some conventions and independently organized events use another approved ticketing platform.
Published weekly counter hours.
Event-day ticket information
| Situation | What to Know |
|---|---|
| Regular counter hours | Wednesday–Friday, 10 AM–2 PM |
| Concert or entertainment event | Event-day ticket counter generally opens one hour before the scheduled start. |
| UMD hockey | Check game-specific ticket-window hours; DECC pages publish different references. |
| Phone purchases | Call 218-727-4344. |
| Ticket-office payment | Credit or debit cards; no cash. |
| Will-call pickup | Generally available one hour before the event; confirm the show’s instructions. |
| General admission fees | Determined by the specific event. |
| Young children | Published entertainment ticket policy requires tickets for children aged one year and older, subject to event rules. |
How to buy official DECC tickets
Verify the correct date, venue and performance time.
Use the authorized ticketing provider linked by DECC or the event organizer.
Match the venue, section and accessible seating requirements.
Review taxes, ticketing fees and refund restrictions before paying.
Prepare the electronic ticket, barcode or will-call identification required at entry.
Official Event & Ticket Resources
Find current DECC events and official ticket links →
View ticket-office hours and approved payment methods →
Open official AMSOIL Arena, DECC Arena and Symphony Hall seating charts →
DECC Bag Policy: Size Limits, Medical Bags & Security Screening
The DECC’s entertainment-event policy restricts ordinary bags to small personal items. It applies to entertainment events and other events specifically designated by the venue.
Clutches, wristlets and small wallets.
Includes medically necessary bags and breast-pump supplies.
Subject to security inspection.
What is allowed?
| Item | General Entertainment Policy |
|---|---|
| Small clutch or wallet | Allowed when no larger than 5 × 9 inches |
| Large purse | Not permitted under applicable bag restrictions |
| Backpack | Generally not permitted for restricted events |
| Medical bag | Allowed, subject to inspection |
| Breast-pump supplies | Medically necessary bags permitted |
| Diaper bag | Allowed for guests attending with children |
| Weapons or knives | Prohibited |
| Outside food and beverages | Generally prohibited under entertainment-event guidelines |
| Professional camera equipment | Requires event-specific permission |
Does the bag restriction apply to conventions?
Not automatically. The DECC states that its entertainment bag policy does not generally apply to private events, meetings, conferences or trade shows unless the event organizer or venue specifically activates it.
DECC Seating Charts, Ballrooms, Exhibition Halls & Capacities
The DECC combines seated entertainment facilities with flexible convention spaces. The right size to consider depends on whether you are attending a sporting event, theater performance, meeting, banquet or exhibition.
DECC’s overall exhibit inventory.
Published planner inventory.
Lake Superior and Harbor Side.
Published meeting-space capacities
| Room / Space | Area | Theater | Classroom |
|---|---|---|---|
| Lake Superior Ballroom | 26,000 sq ft | 2,000 | 924 |
| Harbor Side Ballroom | 12,000 sq ft | 1,000 | 550–640* |
| Horizon Room (203–205) | 4,400 sq ft | 400 | 215 |
| Gooseberry Falls Room | 3,750 sq ft | 250 | 150 |
| French River Room | 2,500 sq ft | 200 | 126 |
| Split Rock Room | 2,500 sq ft | 150 | 100 |
| St. Louis River Room | 1,250 sq ft | 100 | 54 |
| Harbor Side Room 202 | 1,200 sq ft | 98 | 60 |
| Edmund Fitzgerald Exhibit Hall | 15,000 sq ft | Exhibition configuration; published example of 86 booths measuring 8 × 10 feet | |
*DECC’s venue pages publish different classroom capacities for the Harbor Side Ballroom. Request an approved setup-specific capacity before contracting space. Other event capacities also depend on equipment, staging, accessibility and room partitions.
Concert and sports seating
AMSOIL Arena
Seats nearly 7,000 in its well-known hockey and arena configuration, although concert capacities change with staging.
Use: The official AMSOIL-specific chart for your event.
Symphony Hall
Seated performance venue with its own seating chart and technical configuration.
Use: The Symphony Hall chart, not the AMSOIL Arena map.
DECC Arena
Separate multipurpose arena used for exhibitions, skating and selected public events.
Use: The DECC Arena seating plan for the scheduled layout.
Pioneer Hall
Flexible exhibit and event space with layouts determined by the organizer.
Use: The event-specific booth or seating diagram.
Official Floor Plans
DECC publishes complex-wide floor plans and separate venue seating resources.
Accessibility, Wheelchairs, Assistive Listening & Accessible Seating
The DECC provides accessible routes, ramps, elevators, parking, restrooms and event assistance. Guests with particular requirements should coordinate with the ticket office or event organizer before arrival.
Mobility Accessibility
- Wheelchair-accessible building entrances
- Power-assisted entrance doors
- Ramps serving entries
- Accessible public restrooms
- Accessible surface and ramp parking
- Elevators serving event levels
Additional Accommodations
- Limited courtesy wheelchairs for entry assistance
- Accessible seating and companion tickets
- Assistive listening devices in Symphony Hall
- Audio induction loop in Symphony Hall
- Advance ASL interpreting requests
- Service animals welcome
Wheelchair and hearing assistance
| Service | What Visitors Should Know |
|---|---|
| Courtesy wheelchairs | Limited wheelchairs can assist with transportation from entrance to seat; bring your own for use throughout the event. |
| Accessible seating | Request the correct seating category when purchasing tickets. |
| Companion tickets | Up to three companion tickets may be purchased in designated wheelchair-accessible seating, subject to availability. |
| Assistive listening | Available for Symphony Hall through Guest Services. |
| ASL interpreters | Request at least four weeks before the event when possible. |
| Audio description | Requests for non-designated events should be made at least three weeks ahead. |
| Service animals | Welcome under the venue policy. |
How to arrange assistance
Record your show, performance, game or meeting location.
Examples include wheelchair seating, accessible parking, assisted listening or ASL interpreting.
For DECC ticketed events, call 218-727-4344.
Interpreter and audio-description arrangements require advance notice.
Accessible parking near Doors B and E may simplify entry to certain venues.
View official accessibility accommodations and request instructions →
Ticket accessibility support: 218-727-4344
Food, Drinks, Concessions & Catering at the DECC
Food and beverage availability depends on the event venue. Entertainment events may operate concession stands, while conventions and private functions use catering and banquet arrangements.
Entertainment Concessions
Available during selected events at AMSOIL Arena and other entertainment spaces.
Menus and opening times depend on the event.
Convention Catering
The DECC offers in-house event catering for meetings, banquets, receptions and other gatherings.
Menus and service requirements depend on the contract.
Canal Park Restaurants
Additional restaurants are located in the waterfront district near the convention complex.
Confirm opening hours before or after your event.
Downtown Dining
Visitors may use nearby downtown restaurants when their event schedule allows.
Check skywalk hours if relying on indoor pedestrian access.
2026 event-catering charges
For meeting planners, the official DECC planning page publishes 2026 tax and service-charge references:
| Charge Type | Published Rate |
|---|---|
| General tax rate | 8.875% |
| Food tax rate | 11.125% |
| Liquor tax rate | 13.625% |
| Food, beverage and alcohol service charge | 20% |
| Service-charge tax | 8.875% |
| DECC published combined food/nonalcoholic beverage rate | 32.9% |
| DECC published combined alcoholic beverage rate | 35.4% |
Hotels Near Duluth Entertainment Convention Center
The DECC is well located for visitors staying in downtown Duluth or Canal Park. Hotels in either area may provide pedestrian access to the complex, although the exact route and weather protection vary.
Holiday Inn & Suites Duluth-Downtown
A downtown hotel useful for travelers wanting access to downtown amenities and the skywalk network.
Check: Actual walking route, parking fees and current skywalk hours.Radisson Hotel Duluth-Harborview
Downtown accommodation with views of the city and harbor area.
Check: Distance to your assigned DECC entrance and parking arrangements.Canal Park Lodge
Waterfront-area lodging convenient for exploring Canal Park.
Check: Outdoor walking distance and hotel parking.Hampton Inn Duluth Canal Park
Lakefront-area accommodation suitable for leisure and convention visitors.
Check: Breakfast inclusion, parking and pedestrian approach.Canal Park Hotels
Several hotel choices near restaurants, shops and Lake Superior waterfront attractions.
Check: Whether the route to DECC requires outdoor walking.Downtown Conference Hotels
Hotels closer to the downtown skywalk system can be practical during winter events.
Check: Actual connections rather than relying on map distance alone.Hotel selection checklist
- Find your actual DECC event entrance.
- Compare the pedestrian route from each hotel.
- Check whether the hotel connects to a usable skywalk route.
- Confirm parking costs and privileges separately.
- Check breakfast, room occupancy and cancellation policies.
- Ask about accessible hotel rooms when needed.
- Allow for winter weather and changing sidewalk conditions.
Canal Park, Lake Superior & Nearby Things to Do
The DECC’s waterfront setting provides convenient opportunities to explore downtown Duluth before or after a conference or entertainment event.
Canal Park
Waterfront dining, shops and pedestrian routes overlooking Lake Superior and the harbor.
Aerial Lift Bridge
One of Duluth’s best-known landmarks, visible from waterfront areas near the DECC.
Lake Superior Maritime Visitor Center
Maritime exhibits and local harbor information near the canal.
Great Lakes Aquarium
A nearby visitor attraction focusing on freshwater habitats and aquatic life.
William A. Irvin
Historic freighter attraction associated with the DECC waterfront area.
Bayfront Festival Park
Waterfront outdoor event area with seasonal programming and separate parking arrangements.
How to Book DECC Meeting Rooms, Exhibitions & Private Events
The DECC offers facilities for business conferences, trade shows, meetings, weddings, receptions and large gatherings. The event sales team can help organizers determine the appropriate venue configuration.
City Side and Harbor Side facilities.
Published conference-room inventory.
Across DECC’s exhibition facilities.
Booking process for organizers
Record the event name, organization, purpose and estimated attendance.
Include setup, attendee registration, event hours and move-out periods.
Compare Harbor Side Ballroom, Lake Superior Ballroom, exhibition halls and meeting rooms.
List audiovisual needs, seating, utility services, registration and exhibitor arrangements.
Include applicable event catering, taxes, service charges and accommodation needs.
Contact DECC sales with your event details.
Confirm rental charges, service responsibilities, capacities, deposits and cancellation rules.
DECC Event Sales & Planning
Sales telephone: 218-623-1233
Sales email: sales@decc.org
View official meeting planner resources, room capacities and 2026 pricing documents →
Exhibitor preparation checklist
- Confirm assigned exhibit hall and booth number.
- Obtain the latest event exhibitor service manual.
- Check freight delivery, loading and move-out times.
- Order electrical, internet and equipment services ahead of deadlines.
- Confirm booth dimensions, safety clearances and permitted displays.
- Review outside food-sampling and catering guidelines.
- Ask whether a hosted parking arrangement is available.
- Coordinate accessible exhibitor and visitor routes.
- Request technical and production specifications when necessary.
Final DECC Event-Day Checklist
- Save the main address: 350 Harbor Drive, Duluth, MN 55802.
- Confirm whether your event is in AMSOIL Arena, Symphony Hall, DECC Arena or a convention space.
- Save the correct event entrance and seating or meeting-room location.
- Budget $10 for standard daily vehicle parking.
- Keep the parking ticket for re-entry until midnight.
- Check the 8-foot-2-inch ramp height limit for tall vehicles.
- Arrive early for large concerts, hockey games and exhibitions.
- Follow the 5 × 9-inch bag restriction when it applies to your event.
- Confirm tickets through authorized event sources.
- Request wheelchair or accessible seating assistance in advance.
- Check skywalk hours before relying on an indoor route.
- Allow for changing Lake Superior weather conditions.
- Save ticketing support: 218-727-4344.
- Save general DECC information: 218-722-5573.
10 Frequently Asked Questions About Duluth Entertainment Convention Center
1. What is the address of Duluth Entertainment Convention Center?
The Duluth Entertainment Convention Center is located at 350 Harbor Drive, Duluth, Minnesota 55802. The general information telephone number is 218-722-5573.
2. How much is parking at the DECC in Duluth?
Standard DECC parking costs $10 per vehicle per day. The daily parking ticket permits same-day re-entry until midnight. Surface lots and a parking ramp are available.
3. Does the DECC allow overnight parking?
Yes. Standard vehicles can park overnight or for multiple days by paying $10 per space per day for the entire stay upon arrival. Sleeping or camping in a vehicle is charged under the separate RV parking rate.
4. What is the DECC bag policy?
For entertainment events where the bag policy applies, ordinary bags must not exceed 5 × 9 inches. Medically necessary bags and diaper bags for families with children are permitted subject to inspection. Conferences and trade shows are not automatically subject to this policy unless specified.
5. What are the DECC ticket office hours?
The regular DECC ticket office is open Wednesday through Friday from 10:00 AM to 2:00 PM. Event-day ticket windows usually open before performances, with exact arrangements dependent on the event.
6. Is AMSOIL Arena the same as DECC Arena?
No. AMSOIL Arena and DECC Arena are separate event spaces within the Duluth Entertainment Convention Center complex. They have different seating configurations and event arrangements.
7. Does the DECC have accessible parking and wheelchair assistance?
Yes. Accessible parking is provided near Entrances B and E and on every parking-ramp level. Limited courtesy wheelchairs are available for assistance from an entrance to a seat. Guests requiring a wheelchair throughout an event should bring their own.
8. Is there a skywalk connecting the DECC to downtown Duluth?
Yes. Duluth’s downtown skywalk network extends over Interstate 35 toward the DECC. The convention parking ramp also connects to the venue at the third-level skywalk entrance. Check current operating hours.
9. How large is the DECC convention facility?
The DECC advertises approximately 120,000 square feet of exhibit space, two major convention ballrooms and 30 meeting rooms. Its Lake Superior Ballroom is 26,000 square feet, and Harbor Side Ballroom is 12,000 square feet.
10. How can I book a conference or wedding at the DECC?
Prepare your dates, estimated attendance, preferred room setup, catering and technical needs. Contact DECC event sales at 218-623-1233 or sales@decc.org to request venue availability, planning information and a proposal.