CenturyLink Center Omaha Is Now CHI Health Center: Parking, Events & Visitor Guide
Searching for CenturyLink Convention Center Omaha? You’re looking for today’s CHI Health Center Omaha. Find the correct venue name, downtown address, parking costs, arena and convention entrances, upcoming events, bag restrictions, floor plans and connected hotels.
CenturyLink Center Omaha vs. CHI Health Center Omaha: Same Venue?
Yes. The building at 455 North 10th Street has used different naming-rights brands over time. Old tickets, maps, conference documents and hotel descriptions may still contain the CenturyLink name.
| Period | Venue name | What it means today |
|---|---|---|
| 2003–2011 | Qwest Center Omaha | Original venue name. |
| 2011–August 2018 | CenturyLink Center Omaha | Former name still used in searches and older travel information. |
| September 2018–present | CHI Health Center Omaha | Current official branding and visitor website. |
What name should you use?
- Google Maps: Search CHI Health Center Omaha.
- Event tickets: Use the current CHI Health Center Omaha listing and authorized event seller.
- Hotel reservations: Tell the hotel your event is at CHI Health Center Omaha.
- Parking: Follow CHI Health Center Omaha/MECA parking signs.
- Old CenturyLink confirmations: Confirm the event date and organizer; do not assume a historical ticket or event listing is still valid.
CHI Health Center Omaha: Essential Visitor Facts
| Official name | CHI Health Center Omaha |
|---|---|
| Previous name | CenturyLink Center Omaha |
| Address | 455 North 10th Street, Omaha, NE 68102 |
| Main phone | (402) 341-1500 |
| Owner / operator | Metropolitan Entertainment & Convention Authority (MECA) |
| Official website | chihealthcenteromaha.com |
| Surface parking | $10 per vehicle, per entry; event-dependent |
| Garage parking | $15 per vehicle, per entry when available |
| Bus / RV parking | $25 per entry |
| Exhibition facilities | Approximately 194,000 sq ft of contiguous exhibit space in the pre-expansion configuration |
| Ballroom | Peter Kiewit Grand Ballroom, approximately 30,996 sq ft |
| Arena | Approximately 18,300-seat configuration, varying by event |
| Connected hotel | Hilton Omaha via enclosed pedestrian skywalk |
| Event hours | Determined by the individual event |
The venue is undergoing an expansion planned for fall 2027. Older and newer publications may show different room counts or total meeting-space figures because the expanded facilities are not yet fully open.
CenturyLink / CHI Health Center Omaha Parking Fees
The venue has parking surface lots around the facility and a connected garage. Rates shown below are the official published reference charges; special events may use different arrangements.
$10 per vehicle
Available in designated venue surface lots, subject to event operations and lot capacity.
Billing: Per entry.
$15 per vehicle
Connected garage parking is available when the venue opens the structure for the event.
Billing: Per entry.
$25 per entry
Published reference rate for recreational vehicles and buses.
Verify the permitted lot and any required arrangements in advance.
Designated spaces
Accessible stalls are available in the connected garage and surrounding surface lots for properly identified vehicles.
Spaces are first-come, first-served.
Important parking rules
| Visitor question | Official parking policy |
|---|---|
| Does one payment permit repeated entry? | Parking is charged per entry; do not assume in-and-out privileges. |
| Can you park overnight? | No. Overnight parking is prohibited. |
| When do lots close? | Parking lots close 90 minutes after the event concludes. |
| What if a vehicle remains? | Vehicles left past the closing period may be towed at the owner’s expense. |
| Can you reserve parking? | Limited prepaid reservations may be available for selected events through the venue’s JustPark partnership. |
| Is there a reservation fee? | A $2 convenience fee is listed for the supported parking reservation service. |
| Can you use an accessible space? | Yes, with a current qualifying placard or license plate, subject to availability. |
How to choose and pay for parking
- Confirm the event and entrance. Arena and convention visitors may be directed to different sides of the property.
- Open the official MECA parking map. Identify an appropriate surface lot or garage.
- Check for prepaid availability. Select events allow parking reservations through the venue’s official parking page.
- Follow traffic and parking attendants. Construction and event operations may change which lots or driveways are accessible.
- Pay the applicable charge. Use the method accepted at the entrance or shown through an approved prepayment system.
- Save the lot and exit location. Return before the posted closure time.
Upcoming Events at CHI Health Center Omaha: 2026
The arena hosts concerts, sports and live entertainment, while the connected convention spaces host exhibitions, corporate events, conferences and public shows.
Selected official event listings
| Date | Event | Venue / visitor guidance |
|---|---|---|
| October 23, 2026 | Creighton Basketball vs. Minnesota (Exhibition) | Arena; 7:30 PM listed start. |
| October 24, 2026 | Thomas Rhett: The Soundtrack to Life Tour | Arena; 7:30 PM listed start. |
| November 2, 2026 | Creighton Basketball vs. Kansas City | Arena; 7 PM listed start. |
| November 4, 2026 | At Ease 2026 | Benefit luncheon; 11:30 AM–1 PM listed. |
| November 5, 2026 | Creighton Basketball vs. Le Moyne | Arena; 7 PM listed start. |
| November 11, 2026 | Motionless in White: The Sweat and Blood Tour | Arena; 6:30 PM listed start. |
| November 13–15, 2026 | Omaha Holiday Boutique | Convention Center; public shopping exhibition. |
Selected event listings reviewed October 20, 2026. Dates, times, public admission, ticket availability and event venues can change. This table is not a live ticket inventory.
How to get the right event ticket
- Open the official event calendar. Search by the actual event date and name.
- Confirm whether the listing is Arena or Convention Center. Not every event uses the same ticketing process.
- Find the authorized purchase or registration option. Arena performances commonly use Ticketmaster; conventions may have separate organizer registration.
- Review the ticket type. Check seat or badge, age requirements, door time and entry rules.
- Save the digital ticket or confirmation. Have your phone charged and identification ready when required.
Box Office Hours, Will Call & Ticket Purchases
The venue’s ticket office primarily serves arena events. Convention registration may be handled at event-specific desks and through conference organizers.
| Service | Published information |
|---|---|
| Box Office location | Arena west entrance along 10th Street |
| Monday–Friday hours | 10 AM–5 PM |
| Saturday–Sunday | Closed except selected ticketed arena events or public ticket sales |
| Accepted payments | Visa, Mastercard, Discover and American Express |
| Cash / check | Not accepted at the Box Office |
| Ticket delivery | Mobile delivery unless otherwise indicated |
| Will Call | Usually available no earlier than two hours before the performance |
| Ticket question line | (402) 341-1500 |
Picking up a Will Call ticket
- Check your event instructions. Confirm that your purchase actually uses Will Call.
- Arrive within the approved pickup period. Standard published guidance is no earlier than two hours before the performance.
- Use the Arena Box Office. Find the west entrance along 10th Street.
- Bring the required documents. The venue lists the original payment card, a valid photo ID and the confirmation number.
- Proceed to your assigned ticket entrance. Security screening and entry requirements still apply.
455 N 10th Street Omaha: Map, Directions & Arrival
CHI Health Center Omaha is in Omaha’s North Downtown district, between downtown entertainment destinations, the riverfront area and major road connections.
Driving from Interstate 480
Drivers arriving through Omaha’s downtown interstate network should follow current navigation toward North 10th Street. The official route guidance identifies I-480 and its downtown exits as key access points.
Driving from the north
The venue publishes an approach using Northwest Radial Highway, Cuming Street and 10th Street. Follow local signage and the current road configuration.
From Eppley Airfield (OMA)
The airport is roughly 3.5 miles from the downtown convention complex, based on local tourism guidance. Taxi, rental car and rideshare services may be used.
Convention Center Floor Plans, Exhibit Halls & Meeting Rooms
CHI Health Center Omaha combines convention facilities with an attached sports and entertainment arena. A convention badge and an arena ticket do not take you to the same event space.
194,000 square feet
The venue’s pre-expansion convention facilities include approximately 194,000 square feet of contiguous exhibit space, suitable for large displays, trade shows and sporting setups.
30,996 square feet
The Peter Kiewit Grand Ballroom is a large configurable meeting and banquet venue. Published capacities include approximately 2,693 theater seats and 2,100 banquet seats.
16 pre-expansion rooms
Flexible meeting spaces support conferences, workshops and breakout meetings. The room inventory is increasing under the 2027 expansion.
Approximately 18,300 seats
The arena hosts Creighton basketball, concerts and other large public events. Usable attendance capacity depends on stage or sports layout.
How to use your room assignment
| Ticket / badge says | Where to go |
|---|---|
| Arena section and seat | Use Arena entrances and the relevant seating concourse. |
| Exhibit Hall | Find the Convention Center exhibit hall and event registration point. |
| Peter Kiewit Grand Ballroom | Follow Convention Center ballroom and meeting-level signs. |
| Numbered meeting room | Use the corresponding meeting-level diagram for your room. |
| Exhibitor booth / loading dock | Follow the event’s exhibitor service and freight instructions. |
Finding the floor plan before arrival
- Save the event space name. Your organizer should provide the room, hall or arena section.
- Open the official floor-plan page. Select Exhibit Hall or Meeting Room Level 1 / Level 2.
- Find the entrance and circulation route. Note elevators and the nearest registration desk.
- For exhibitors, obtain the service manual. Confirm booth access, freight doors and vendor deadlines.
2027 Omaha Convention Center Expansion: What Changes?
A major $200 million expansion is under construction as of October 2026. The official local tourism information describes a fall 2027 target for additional meeting and event space.
| Feature | Published expansion plan |
|---|---|
| Expected opening | Fall 2027 target |
| Additional meeting rooms | 25 |
| Post-expansion meeting-room total | 41 |
| Planned convention center footprint | Approximately 420,000 sq ft overall |
| Development status in October 2026 | Under construction |
For a future event, ask the sales team whether your proposed dates fall before or after scheduled completion and whether construction affects loading, parking or access.
Bag Policy, Security, Cashless Payments & Re-entry
The venue distinguishes arena security requirements from rules for events in its convention center. Confirm which part of the complex you are attending.
Arena clear bag policy
Permitted bags
- Clear plastic, vinyl or PVC totes up to 12 × 12 × 6 inches.
- Small purses or clutches up to 4.5 × 6.5 inches.
- One-gallon clear plastic freezer bags.
- Medically necessary bags following security inspection.
Generally prohibited
- Large purses and oversized bags.
- Backpacks and large diaper bags.
- Fanny packs that do not comply with policy.
- Other items prohibited by event security.
Cash-free purchases
CHI Health Center Omaha operates as a cash-free venue. Major credit and debit cards are accepted. Cash-2-Card machines are available so visitors with cash can convert it for qualifying on-site purchases.
Re-entry
Arena events generally enforce a no-re-entry policy. Before entering, complete tasks such as retrieving items from your car. For special circumstances, consult event staff or Guest Services.
Other key restrictions
- No weapons under the venue’s prohibited-item rules.
- Outside food and drinks are generally restricted, subject to stated exceptions and event-specific rules.
- The venue is smoke-free, with separately designated outdoor areas where permitted.
- Professional cameras and recording equipment may be restricted.
- Guests are required to follow venue security screening and staff instructions.
Accessible Parking, Seating & Guest Assistance
The venue provides accessibility information for guests attending both convention events and arena performances.
| Accessibility need | Published arrangements |
|---|---|
| Accessible parking | Designated spaces in the garage and surrounding surface lots. |
| Placard requirement | Current qualifying disability plate or state-issued hangtag. |
| Drop-off location | 10th Street on the west side near arena and convention entrances. |
| Lot A drop-off | A curb cut area is available on the southeast side of the arena. |
| Accessible seating | Available through official arena ticketing arrangements. |
| Assistive listening | Free arena-event receivers through Guest Services outside Section 116, with valid ID as collateral. |
| Special assistance | Contact Guest Services or the organizer before arrival. |
Accessible visitor planning steps
- Identify your event space. Arena and Convention Center accessible routes may differ.
- Choose an accessible parking location. Spaces are first-come, first-served.
- Use the 10th Street accessible drop-off when suitable. Check staff directions.
- Reserve appropriate seating or accommodations. Contact your event organizer or official ticketing provider.
- Request on-site assistance. Visit Guest Services if additional help is needed.
Venue information: (402) 341-1500.
Hotels Near the Former CenturyLink Center Omaha
Downtown Omaha has several hotel areas suited to event visitors. For early conferences and winter events, pedestrian access to the venue can be more important than distance alone.
Hilton Omaha
A 600-room hotel directly connected to CHI Health Center Omaha by a glass-enclosed skywalk.
Useful for multi-day conventions, early sessions and guests wanting to avoid outdoor walking in poor weather.
Omaha Marriott Downtown at the Capitol District
A full-service hotel across from the convention complex, with approximately 333 rooms according to local tourism information.
Check the event room block, crossing route and hotel parking fees.
Old Market Hotels
Useful for guests prioritizing restaurants, nightlife and Omaha’s historic downtown atmosphere.
Confirm the actual walking route to the venue and expected event-end transportation.
Airport Hotels
May suit early departures or short stays. Confirm whether the hotel’s airport shuttle also serves the convention center; many do not.
Hotel booking checklist
- Check for event-specific room blocks and negotiated group rates.
- Compare hotel parking costs separately from event parking.
- Confirm skywalk access and any access-hour restrictions.
- Review cancellation deadlines and refundable rates.
- Check whether breakfast, airport transportation and other amenities are included.
- Plan for winter weather if traveling during colder months.
How to Book Omaha’s Convention Center for an Event
Meeting planners can request large exhibition halls, ballroom space and conference meeting rooms. Availability and pricing depend on the event date, attendance, room configuration and services required.
What event planners need
| Planning item | Information to prepare |
|---|---|
| Event date | Preferred and alternate dates, move-in and move-out needs |
| Attendance | Expected attendees, exhibitors and staff |
| Space | Exhibition area, breakout rooms, ballroom and registration spaces |
| Production | Lighting, AV, staging, Internet, electricity and rigging |
| Freight | Shipping, loading docks, large vehicle access and exhibitor schedules |
| Hospitality | Catering, hotel blocks, meeting meals and accessibility |
| Construction | Whether the event occurs before or after fall 2027 expansion |
Request convention space in five steps
- Confirm your event scope. Choose exhibition, meeting, banquet or hybrid requirements.
- Review floor plans. Compare the existing exhibit halls, ballroom and meeting room options.
- Prepare preferred dates and attendee counts. Include setup and breakdown periods.
- Contact the official MECA convention sales team. Use the venue’s meeting-planner resources.
- Review the written proposal. Confirm venue rent, labor, security, catering, Internet, insurance, cancellation and additional fees.
Omaha Convention Day Checklist
- Current venue name: CHI Health Center Omaha.
- Former venue name: CenturyLink Center Omaha.
- Address: 455 N 10th Street, Omaha, NE 68102.
- Parking: Reference rates of $10 surface or $15 garage.
- Event: Check event date, starting time, assigned entrance and badge.
- Arena visitors: Review clear bag, mobile ticket and no-re-entry rules.
- Convention visitors: Check organizer-specific registration and bag rules.
- Payment: Prepare a credit/debit card for the cash-free venue.
- Accessibility: Arrange special seating or access support in advance.
- Construction: Review current downtown road and parking notices.
- Vehicle pickup: Do not leave your car in event parking overnight.
CenturyLink Convention Center Omaha: 10 FAQs
1. What is CenturyLink Center Omaha called now?
CenturyLink Center Omaha is now called CHI Health Center Omaha. The official name changed on September 1, 2018. The facility is still at 455 North 10th Street in Omaha, Nebraska.
2. Where is the former CenturyLink Convention Center located?
The address is 455 North 10th Street, Omaha, Nebraska 68102. Use CHI Health Center Omaha as the current destination name in maps.
3. How much does parking cost at CHI Health Center Omaha?
Published reference rates are $10 per vehicle per entry for surface parking, $15 for garage parking when available, and $25 for buses or recreational vehicles. Event-specific charges and access may vary.
4. Can you park overnight at the convention center?
No. Official venue parking lots prohibit overnight parking and normally close 90 minutes after an event concludes. Remaining vehicles may be towed.
5. What are the venue’s opening hours?
Public entry and event hours vary by event. The Arena Box Office normally operates Monday through Friday from 10 AM to 5 PM, with weekend exceptions for ticketed events or on-sale dates.
6. Where can I buy tickets for CHI Health Center events?
Use the official CHI Health Center Omaha event listing and its authorized ticket seller. Arena tickets commonly use Ticketmaster; convention events may require separate organizer registration.
7. What is the clear bag policy?
The arena permits clear bags up to 12 by 12 by 6 inches, small clutches up to 4.5 by 6.5 inches, and one-gallon clear freezer bags, subject to inspection. Convention center events may have different policies.
8. Is Hilton Omaha connected to the convention center?
Yes. Hilton Omaha is connected to CHI Health Center Omaha by an enclosed pedestrian skywalk, making it a convenient option for convention attendees.
9. How large is the Omaha convention center?
The pre-expansion convention facilities include approximately 194,000 square feet of contiguous exhibition space, a 30,996-square-foot grand ballroom and 16 meeting rooms. A fall 2027 expansion is planned to increase meeting-room inventory to 41.
10. What is the phone number for CHI Health Center Omaha?
The venue’s main telephone number is (402) 341-1500. Use the official venue website for events, ticketing, accessibility services and meeting-planning contacts.
Official Omaha Convention Center Resources
Use these primary sources for final actions such as buying tickets, arranging parking, checking construction notices, downloading floor plans or requesting event space.
Current venue name, visitor services and event resources.
Arena and convention event dates, admission information and organizer links.
Current lots, garage access, parking reservations, charges and directions.
Ticket buying, Will Call, mobile tickets, office hours and payments.
Clear bag rules, cashless payments, arena restrictions and parking policies.
Exhibit layouts, meeting room diagrams and downloadable plans.
Accessible parking, drop-off, seating and assistive listening services.
Roadwork, expansion progress, event announcements and venue alerts.
Meeting facilities, hotel access, future expansion and destination planning.